This Refund Policy applies to refunds for donations made to Jamaat-e-Islami Hind (“JIH”) through our website or any other platform. We value the support of our donors and strive to ensure transparency and fairness in all our transactions.
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Donations: All donations made to JIH are voluntary contributions to support our mission and charitable activities. We do not offer refunds for donations unless there has been an error in processing the transaction or if the donor requests a refund within a specific timeframe under certain circumstances.
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Error in Transaction: If you believe there has been an error in processing your donation, such as an incorrect amount charged or an unauthorized transaction, please contact us immediately at contact@jihdelhi.org. We will investigate the issue and endeavor to resolve it promptly. If an error is confirmed, we will refund the appropriate amount to the original payment method.
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Refund Requests: Refund requests for donations may be considered under exceptional circumstances, such as:
- Duplicate transactions
- Fraudulent activity
- Technical errors resulting in overpayment
- Other valid reasons determined at the discretion of JIH
To request a refund, please contact us within 7 Days of the donation date, providing details of the transaction and the reason for the refund request. We reserve the right to approve or deny refund requests based on the circumstances and our policies.
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Processing Time: Refunds will be processed within a reasonable timeframe after approval, typically within 7 Days. The refunded amount will be credited back to the original payment method used for the donation.
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Non-refundable Contributions: Certain contributions or payments, such as event registration fees, merchandise purchases, or sponsorship payments, may be non-refundable unless otherwise specified at the time of purchase. Please review the terms and conditions applicable to each transaction for specific refund policies.
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Contact Us: If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please contact us at [insert contact information]. We are here to assist you and ensure a positive experience with JIH.
By making a donation to JIH, you acknowledge and agree to abide by the terms of this Refund Policy. JIH reserves the right to amend or update this policy at any time without prior notice.